HRO’s Baker’s Dozen 2023

Validity is celebrating big things this week! We were awarded in four different categories by HRO’s Baker’s Dozen for the 6th year in a row! Our entire Validity family is celebrating because this is a very real way to measure one of the biggest tenants of our business…. We are more than a background screening company, we are a partner to all of the businesses that we serve.

Exerp. from HRO Baker’s Dozen Ranking Process:

HRO Today‘s Baker’s Dozen Customer Satisfaction Ratings™ are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

In order to determine an overall ranking from this data, we analyze results across three subcategories: service breadth, deal sizes, and service quality. Using a predetermined algorithm that weighs questions and categories based on importance, we calculate scores in all three subcategories as well as an overall score. These scores are the basis of the Baker’s Dozen Customer Satisfaction Ratings™ and demonstrate the relative differences among the ranked service providers.

Validity is proud to have been supported by our clients across the country to receive the following awards:

  1. Overall Midsized Program #2
  2. Midsize Program Breadth of Service Leaders #3
  3. Midsize Program Size of Deal Leaders #7
  4. Midsize Program Quality of Service Leaders #2