Background screenings are a vital step in protecting your staff and those you serve, especially vulnerable populations. However, not all background screening providers offer the same level of service. Here are some important things to consider when choosing a background screening provider.
Offers Comprehensive Services
Not all background checks are the same. Assuming that all background checks pull information from the same data source could leave you with holes in your screening process. When it comes to searching for criminal records, is the provider strictly obtaining criminal information from a database or is the information being supplemented with real court record research? If you’re relying on criminal database searches, you could miss crucial information which may lead to a false sense of security. For example, an applicant who had a criminal conviction 4 months ago may not raise a flag when searching a database if it isn’t up to date. Secondly, a nationwide database search doesn’t provide true nationwide coverage, since not all courts or agencies contribute to the database. A criminal database search can be a great tool but should always be accompanied by research of official court records to ensure your background check is accurate and compliant. In addition to criminal records research, a reliable provider will offer additional components that can be included in the background check for positions requiring more thorough screening. These may include driving records, reference checks, credit reports, and social media screening, among others. Bottom line – choose a provider that offers comprehensive background screening options and obtains their information from reliable sources.
FCRA Compliant
Background screening compliance is an often-neglected aspect of the hiring process, which can lead to significant costs down the line. It’s important to choose a background provider that is well-versed in compliance & adheres to the policies set forth in the Fair Credit Reporting Act (FCRA). If not, you could be leaving yourself open to expensive fines or even lawsuits. Anytime you run a background check on an individual for employment or volunteer purposes, the FCRA policies apply from start to finish. Ask a potential provider what steps they take to comply with the FCRA.
No subscription fees
Cost will always be an important aspect when comparing any service. Does the background provider charge subscription fees, impose monthly or yearly minimums, and lock you into a contract? While the cost of that background check may seem like a good deal up front, be sure to read the fine print.
A Partner – NOT a Vendor
Is the provider accessible when you or your applicants have questions or need someone to walk you through the process? If not, you may have chosen a vendor rather than a partner. Running a background check on its own isn’t always enough. You should have a well-rounded, compliant screening process AND a protection partner who will be with you every step of the way. Partners provide support, flexibility, and a shared vision, while vendors are only interested in selling you a product or service.
