Videos: Loretta Sommers

Conflict Management 1:03:38

Conflict Management Maximizing Positive Outcomes from Difficult Situations

People often assume that conflict is always negative. This is not true! People are inherently different, and conflict simply happens when those differences come to light. Viewing conflict in this way can help us maximize the possible positive outcomes of the problem at hand. Equipped with a conflict resolution process, people can explore and understand […]

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